free shipping on orders over $75, $15 flat rate shipping
Pickup available at Roxanne's Dried Flowers
Usually ready in 2 hours
Description
- Dried material
- Affected by moisture, humidity, high heat, and direct sunlight
- Natural shedding may occur
- Recommended for indoor use
- Material substitutions may be made at the designer's discretion
- FAQ for more details
Variations are to be expected and embraced with natural products.
Care instructions
Dried and preserved flowers are mostly care free. The main factors that effect them are light or humidity. Direct sunlight can cause flowers to fade, and moisture can be absorbed and make certain flowers "wilt". If they end up getting dusty, we recommend canned air or a blow dryer on a low cool setting.
Return policy
- For returns, please email info@roxannesdriedflowers.com within 15 days of delivery with order number for store credit, minus original shipping cost and 15% restocking fee
- For damaged products, please email info@roxannesdriedflowers.com within 48 hours of delivery with order number and images for a refund, which can take 5-15 business days to process
- Products must be returned in original box with packaging intact and customers are responsible for all shipping costs. Shipping and handling fees are non-refundable.
- We reserve the right to deny your request for a return if return requests are not met.
Any item purchased on sale or at a discounted price is final sale and therefore non-returnable. We do not accept returns on perfume, soaps, lotions, essential oils, and refresher oils. Workshop and event tickets are eligible for half of their value in store credit.
Please note that Roxanne’s Dried Flowers is not responsible for any orders that are lost or stolen once they are in the hands of the designated mail carrier (UPS, USPS, FEDEX, etc). If your order is missing or damaged, file a claim with the mail carrier and email photos to info@roxannesdriedflowers.com.