Frequently Asked Questions
For any and all other questions not listed below please don't hesitate to reach out!
Do you design custom orders?
Not at this time
Do you design custom wedding orders?
Not at this time
How do I care for my dried and preserved flowers?
Dried and preserved flowers are mostly care free. The main factors that effect them are light or humidity. Direct sunlight can cause flowers to fade, and moisture can be absorbed and make certain flowers "wilt". If they end up getting dusty, we recommend canned air or a blow dryer on a low cool setting.
How long will my dried and preserved flowers last?
It truly depends on the flower. Preserved flowers do tend to last longer, as they have been set in a glycerin bath and dyed. Dried flowers last best when kept out of direct sun and moisture. As long as they are cared for properly, you should get a year or more out of the flowers and foliage.
What is the difference between dried flowers and preserved flowers?
Most of our dried flowers have been naturally dried, while some have been dyed and dried. Preserved flowers have gone through a process of preservation in a glycerin bath. The glycerin replaces the moisture that was once within the flowers and foliage, giving them a pliable feel and fresh flower look. After preservation, the materials are dyed for a natural appearance.
Do you preserve flowers?
No - We work with flowers that have been dried and preserved by large producers both national and international. While we do not preserve flowers in house, we would be happy to recreate a bouquet or arrangement with the flowers that we do carry, in some cases, incorporating flowers you may have dried from the original arrangement.
Are the dried flowers on your site edible?
No - With the exception of our food grade lavender.
What if you're sold out of an item that I'm interested in?
Select 'email when available' on product on page and enter your info to be notified when the product is restocked.
When will my order be shipped?
Online orders ship out within 5 business days from when the order is placed.
Do you offer delivery?
Yes - Find us on DoorDash for local delivery. This service is offered within a 5mi radius of the shop and is limited to our DoorDash offerings.
Do you ship internationally?
No - At this time we do not ship internationally.
Do you accept returns?
Yes - Please visit our Shipping & Returns page for more info
Do you offer wholesale?
Yes - Please visit our Wholesale page for more info.
Do you donate to events and charities?
Please email hello@roxannesdriedflowers.comfor inquiries. Please note that we do not donate to any political or religious events.