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FAQ

Do you design custom orders?

No- At this time we are no longer accepting custom orders.

Do you do weddings?

No- At this time we are no longer accepting wedding orders.

How do I care for my dried and preserved flowers?

Dried and preserved flowers are mostly care free. The main factors that effect them are light or humidity. Direct sunlight can cause flowers to fade, and moisture can be absorbed and make certain flowers "wilt". If they end up getting dusty, we recommend canned air or a blow dryer on a low cool setting.

How long will my dried and preserved flowers last?

It truly depends on the flower. Preserved flowers do tend to last longer, as they have been set in a glycerin bath and dyed. Dried flowers last best when kept out of direct sun and moisture. As long as they are cared for properly, you should get a year or more out of the flowers and foliage.

What is the difference between dried flowers and preserved flowers?

Most of our dried flowers have been naturally dried, while some have been dyed and dried. Preserved flowers have gone through a process of preservation in a glycerin bath. The glycerin replaces the moisture that was once within the flowers and foliage, giving them a pliable feel and fresh flower look. After preservation, the materials are dyed for a natural appearance.

Do you preserve flowers?

No- We work with flowers that have been dried and preserved by large producers both national and international. While we don’t preserve flowers in house, we’d be happy to recreate a bouquet or arrangement with the flowers that we do carry, in some cases, incorporating flowers you may have dried from the original arrangement.

Is anything on the site edible?

No- Currently all of our product is not food safe.

Do you have multiple locations?

No- Our only location is at 2115 Penn Avenue in Pittsburgh’s strip district. However our online store makes it easy to shop from anywhere at any time.

What if you’re “sold out” of an item online that I’m interested in?

Because dried and preserved flowers are naturally occurring materials- they are subject to issues of seasonality and harvest factors. We restock items online as soon as we can- send us an email to info@roxannesdriedflowers.com and we can let you know when they will return to season.

When will my online order be shipped? 

Do you ship internationally?

No, at this time we do not ship internationally.