Enjoy FREE shipping on all orders $50+

Shipping & Returns


Free Curbside Pick Up (Everyday 10am-5pm)

Local
Orders available one to two business days from time of order. At the checkout process, please comment (example here) with your desired pickup time. When picking up your order, please give us a call (412.281.6950) and we will run your order out to you.

 

Free Shipping

Orders over $50
Orders ship out within 5 business days and generally take 2-5 business days to arrive.

 

Flat Rate Shipping $15

Orders under $50
Orders ship out within 5 business days and generally take 2-5 business days to arrive.

 

**currently unavailable - Same Day Standard Shipping / $20 handling fee** IN ADDITION TO $15 flat rate or free shipping over $50

Monday thru Friday only for orders placed before noon - your order will ship same day and will generally take 2-5 business days to arrive
 
**currently unavailable - Same Day Expedited Shipping $20 handling fee** IN ADDITION TO expedited shipping charges via carrier
Monday thru Friday only for orders placed before noon - additional expedited shipping charges will be emailed via PayPal and must be paid by 2pm in order for your order to ship out the same day

International Shipping

We currently do not process international orders.

 

All orders ship via USPS or UPS

Tracking number will be sent once the order is shipped.

All standard east coast orders take 1-2 business days to arrive post pickup. Standard orders placed west of the Mississippi take 3-5 business days to arrive post pickup.

If you have any questions concerning your online order, please email us at info@roxannesdriedflowers.com and we will respond as soon as possible.

 

Returns

To Request A Return

1. Send photos of box and damaged product to info@roxannesdriedflowers.com within 48 hours of delivery.

2. Ship product back in original packaging within 7 days of receiving. Customer is responsible for the cost of return shipping.

3. Once package is received store credit is issued minus original shipping cost and 15% restocking fee.

All sale items are final sale.

 

We offer seasonal and perishable products. Our return policy reflects this and helps to maintain our small business. We thank you for your understanding and support.