Enjoy FREE shipping on all orders $50+

Shipping & Returns


Free Curbside Pick Up (Everyday 10am-5pm)

Local
Orders available one to two business days from time of order. At the checkout process, please comment (example here) with your desired pickup time. When picking up your order, please give us a call (412.281.6950) and we will run your order out to you.

 

Free Shipping

Orders over $50
Orders ship out within 5 business days and generally take 2-5 business days to arrive.

 

Flat Rate Shipping $15

Orders under $50
Orders ship out within 5 business days and generally take 2-5 business days to arrive.

 

**currently unavailable - Same Day Standard Shipping / $20 handling fee** IN ADDITION TO $15 flat rate or free shipping over $50

Monday thru Friday only for orders placed before noon - your order will ship same day and will generally take 2-5 business days to arrive
 
**currently unavailable - Same Day Expedited Shipping $20 handling fee** IN ADDITION TO expedited shipping charges via carrier
Monday thru Friday only for orders placed before noon - additional expedited shipping charges will be emailed via PayPal and must be paid by 2pm in order for your order to ship out the same day

International Shipping

We currently do not process international orders.

 

All orders ship via USPS or UPS

Tracking number will be sent once the order is shipped.

All standard east coast orders take 1-2 business days to arrive post pickup. Standard orders placed west of the Mississippi take 3-5 business days to arrive post pickup.

If you have any questions concerning your online order, please email us at info@roxannesdriedflowers.com and we will respond as soon as possible.

 

Returns

We offer seasonal and perishable products. Our return policy reflects this and helps to maintain our small business. We thank you for your understanding and support. If you have any questions about a specific product, feel free to reach out to us via email and we would be more than happy to help! 

  1. Please contact us via email within 48 hours of delivery and/or local pickup with your order number, and any images of damaged product if needed to info@roxannesdriedflowers.com. Customers are responsible for all shipping costs. 
  1. All orders must be returned in the original box, and/or packaging intact.  
  1. Mail to the address below: 

Roxanne’s Dried Flowers
2115 Penn Avenue
Pittsburgh, PA 15222

Once a package is received store credit will be issued minus original shipping cost and 15% restocking fee. Refunds and store credits can take up to 5 - 15 business days to process once we’ve received your package. We reserve the right to deny your request for a return if return requests are not met. 

All sale items are final sale. 

Please note that Roxanne’s Dried Flowers is not responsible for any orders that are lost or stolen once they are in the hands of the designated mail carrier (UPS, USPS, FEDEX, etc). If your order is missing or damaged, file a claim with the mail carrier and email photos as well to info@roxannesdriedflowers.com.